SAP S/4HANA客户关系管理之变

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SAP S/4HANA客户关系管理之变

dicksonjin 2017-01-07 15:11:36 浏览1095
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SAP S/4HANA客户关系管理之变

 

http://mp.weixin.qq.com/s?__biz=MzA5NTg5OTIzMA==&mid=2651446621&idx=1&sn=66a38e86446fc66fb1a0ad729088cd39&chksm=8b45266cbc32af7a4b961c2dd5fc6a8084a2270ebf4e99ac9c7eaa228402d466feb8742d8226&mpshare=1&scene=5&srcid=01037o68gsvMo9Q4OBVgNzPv#rd

 

De.ion: http://mmbiz.qpic.cn/mmbiz_png/Cicll4C565Axt7C89icmku8ia3OpGn4ia7zpmweVPGialAQwYm62vvoBx43icWlrouibb0zZaC68UQEUAbZCFQnJ0WicdA/640?wx_fmt=png&wxfrom=5&wx_lazy=1

S/4HANA Best Practices for SAP CRM 7 Customers

Existing SAP CRM 7 customers that adopt S/4HANA On-Premise Edition should

 

De.ion: http://mmbiz.qpic.cn/mmbiz_png/Cicll4C565Axt7C89icmku8ia3OpGn4ia7zp5ialQVRzdFoSEkpVBdH4iaEAnFZibV1ZWln4v8MVkHSMB7kSZibVSncKWw/640?wx_fmt=png&wxfrom=5&wx_lazy=1

 

1.    保留并行部署客户已存在的CRM系统。

2.    更新升级部署CRM CRM on HANA (CRM 7 EhP3 / EhP4 once available)

?      CRM可进一步应用 HANA 的优化性能(performance optimizations,ad-hoc reporting, )

?       通过HANA SPS9 MultiDatabase Container的功能分享使用HANA DB with S/4HANA

?       应用 CRM on HANA 作为一个平台,可以为 SAP hybris Marketing服务 (share customer data on HANA level)

?       可视化方面,应用 “Fiori (blue crystal) 皮肤功能,为 CRM WebUI提高用户体验。

 

  1. 采用新的SAP hybris Marketing 作为“S/4HANA Exchange Innovation for     SAP CRM  Marketing

?       Multiple process integrations with CRM 7

?       Incremental adoption possible (scenario by scenario)

 


De.ion: http://mmbiz.qpic.cn/mmbiz_png/Cicll4C565Axt7C89icmku8ia3OpGn4ia7zpCHD1U8quro4YTcvPuEJ7wJxXzaIN1ZZNiaP3sSiccxxYzUMaefGKQiczw/640?wx_fmt=png&wxfrom=5&wx_lazy=1
 

 

 

 

C4C integration based on asynchronous replication

-       using IDocs and A2X services in ERP

-       web services in C4C

-       HCI for structure and protocol mapping

 

 

De.ion: http://mmbiz.qpic.cn/mmbiz_png/Cicll4C565Axt7C89icmku8ia3OpGn4ia7zp8566GAVg8iabHOX9jW8gSK7YbtL7SAB36vu0geXvmJozIUOfjAib6NAQ/640?wx_fmt=png&wxfrom=5&wx_lazy=1
 

?       S/4HANA 没有包含相应的 CRM 功能,但可集成SAP CRM (on-premise)  作为 Cloud for  Customer (public cloud)

?       迁移 SAP ERP S/4HANA On-Premise Edition 不会集成 SAP CRM or Cloud for Customer 的安装;
         integrations and SAP CRM / Cloud for Customer will continue to work as before

?       SAP hybris Marketing is the S/4HANA?simplification for SAP CRM marketing: HANA optimized& simplified data model, HTML5 UI go for it!

 

 

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