启动内核时发生了一个错误

我一直看到这个消息。

An error ocurred while starting the kernel
Traceback (most recent call last):
File "C:UsersExcelAnaconda3librunpy.py", line 193, in _run_module_as_main
"__main__", mod_spec)
File "C:UsersExcelAnaconda3librunpy.py", line 85, in _run_code
exec(code, run_globals)
File "C:UsersExcelAnaconda3libsite‑packagesspyder_kernelsconsole__main__.py", line 11, in
start.main()
File "C:UsersExcelAnaconda3libsite‑packagesspyder_kernelsconsolestart.py", line 279, in main
import_spydercustomize()
File "C:UsersExcelAnaconda3libsite‑packagesspyder_kernelsconsolestart.py", line 39, in import_spydercustomize
import spydercustomize
File "C:UsersExcelAnaconda3libsite‑packagesspyder_kernelscustomizespydercustomize.py", line 5, in
from utilities import visualize_classifier
ModuleNotFoundError: No module named 'utilities'
我尝试了以下内容。。。

尝试从anaconda命令提示符处键入以下3行：

conda create -n spyder python=3.7 spyder
activate spyder
spyder
还有。。。

pip install --upgrade spyder
不幸的是，迄今为止没有任何工作。是否有某种主复位强制正确启动？